PRIVACY POLICY

INOPOD understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this App and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our App and You will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our App immediately.

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

"Account" means an account required to access and/or use certain areas and features of Our App

"Cookie" means a small text file placed on your computer or device by Our App when you visit certain parts of Our App and/or when you use certain features of Our App

"Cookie Law" means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003

"Personal Data" means all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our App. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 - the General Data Protection Regulation ("GDPR")

"We/Us/Our" means INOPOD whose main trading address is INOPOD LTD, 86-90 Paul Street, London, England, EC2A 4NE
Information About Us

2.1. Our App is owned and operated by INOPOD and whose main trading address is INOPOD LTD 86-90 Paul Street, London, England, EC2A 4NE.
What Does This Policy Cover?

This Privacy Policy applies only to your use of Our App. Our App may contain links to other Apps and websites. Please note that We have no control over how your data is collected, stored, or used by other Apps or third-party websites and We advise you to check the privacy policies of any such Apps and sites before providing any data to them.
Your Rights

4.1. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
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4.1.1.  The right to be informed about Our collection and use of personal data.

4.1.2.  The right of access to the personal data We hold about you.

4.1.3.  The right to rectification if any personal data We hold about you is inaccurate or incomplete.

4.1.4.  The right to be forgotten - i.e., the right to ask Us to delete any personal data We hold about you.

4.1.5.  The right to restrict (i.e., prevent) the processing of your personal data.

4.1.6.  The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation).

4.1.7.  The right to object to Us using your personal data for purposes.

4.1.8.  Rights with respect to automated decision making and profiling.
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4.2. If you have any cause for complaint about Our use of your personal data, please contact Us and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office.

4.3. For further information about your rights, please contact the Information Commissioner's Office or your local Citizens Advice Bureau.
What Data Do We Collect?

Depending upon your use of Our App, we may collect some or all the following personal and non-personal data:

5.1. full name

5.2. date of birth

5.3. contact information such as email addresses and telephone numbers

5.4. demographic information such as post code, preferences and interests

5.5. Payment gateway account

5.6. IP address

5.7. web browser type and version

5.8. operating system

5.9. a list of URLs starting with a referring App, your activity on Our App, and the App you exit to
How Do We Use Your Data?

6.1. All personal data is processed and stored securely, for no longer than is necessary considering the reason(s) for which it was first collected. We will comply with Our obligations and always safeguard your rights under the GDPR. For more details on security see section 7, below.

6.2. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g., by subscribing to emails), or because it is in Our legitimate interests. Specifically, we may use your data for the following purposes:
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6.2.1.  Providing and managing your Account

6.2.2.  Providing and managing your access to Our App

6.2.3.  Personalising and tailoring your experience on Our App

6.2.4.  Supplying Our services to you (please note that We require your personal data to enter a contract with you)

6.2.5.  Personalising and tailoring Our services for you

6.2.6.  Replying to emails from you

6.2.7.  Supplying you with emails that you have opted into you may unsubscribe or opt-out at any time

6.2.8.  Market research

6.2.9.  Analysing your use of Our App and gathering feedback to enable Us to continually improve Our App and your user experience.
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6.3. With your permission or permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

6.4. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

6.5. We do not keep your personal data for any longer than is necessary considering the reason(s) for which it was first collected.
How and Where Do We Store Your Data?

7.1. We only keep your personal data for as long as We need to use it as described above in section 6, and/or for as long as We have your permission to keep it.

7.2. Some or all your data may be stored outside of the European Economic Area ("the EEA") (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using Our App and submitting information to Us. If We do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.

7.3. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our App.

7.4. Backup and Disaster Recovery
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7.4.1.  All data stored on our infrastructure is backed up to ensure that our systems and operations can be reverted to a point in time in the event of an incident. In the event of an incident a Disaster Recovery plan is triggered to restore availability of data and services in a timely fashion.
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7.5. Retention and Disposal
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7.5.1.  All data stored and backed up follows our retention cycles that we define. This ensures that we do not hold data for any longer than is necessary to operate and facilitate requests. Upon the end of a cycle all data that expires its threshold will be automatically removed indefinitely.
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Do We Share Your Data?

8.1. Subject to section 8.2, We will not share any of your data with any third parties for any purposes.

8.2. We may sometimes contract with third parties to supply services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

8.3. We may compile statistics about the use of Our App including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

8.4. In certain circumstances, we may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
What Happens If Our Business Changes Hands?

9.1. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

9.2. If any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
How Can You Control Your Data?

10.1. When you submit personal data via Our App, you may be given options to restrict Our use of your data. We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).

10.2. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service ("the TPS"), the Corporate Telephone Preference Service ("the CTPS"), and the Mailing Preference Service ("the MPS"). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
Your Right to Withhold Information

11.1. You may access certain areas of Our App without providing any data at all. However, to use all the features and functions available on Our App you will be required to submit or allow for the collection of certain data.

11.2. You may restrict Our use of Cookies.
How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, and We will provide all information in response to your request free of charge. Please contact Us for more details at gdpr@inopod.com
Our Use of Cookies

13.1. Our App may place and access certain first party Cookies on your device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our App and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and always respected.

13.2. All Cookies used by and on Our App are used in accordance with current Cookie Law.

13.3. In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept Cookies, but this can be changed.

13.4. You can choose to delete Cookies on your device at any time, however you may lose any information that enables you to access Our App more quickly and efficiently including, but not limited to, login and personalisation settings.
Contacting Us

If you have any questions about Our App or this Privacy Policy, please contact Us by email at gdpr@inopod.com. Please ensure that your query is clear, particularly if it is a request for information about the data, We hold about you.

14.1. Data Protection Officer

Our Data Protection Office (DPO) is responsible for ensuring that our activities and operations comply with all data protection laws associated to your personal data.

If you have any questions or concerns that you wish to bring to our attention, you may do so by contacting the DPO at Data Protection Officer, INOPOD LTD, 86-90 Paul Street, London, England, EC2A 4NE or DataProtectionOfficer@inopod.com
Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our App, and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our App following the alterations. We recommend that you check this page regularly to keep up to date.

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PRIVACY POLICY

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